Guarantees and Maintenance

1 – UPHOLSTERY AND UPHOLSTERED FURNITURE

Coating:

In the upholstered furniture category, JUSTWOOD – JWD LISBON LDA, has various fabrics, synthetics and leathers. These are divided into several types according to their texture, thickness, touch and quality.

Stuffing:

JUSTWOOD – JWD LISBON LDA works with high quality foams to ensure greater comfort, strength and durability. The technical characteristics of the foam differ depending on the place to be applied, taking into account the need for comfort and resistance.

(*) Differences may occur with regard to the filling which may initially appear too full but, after some use, it should bulge out and take on the desired shape.

Structure:

The structure is the least visible but most important part of the piece, since aspects such as quality, durability and comfort depend on it. It consists of a hull made of wood and derivatives, which allows for greater durability, and straps (elastic straps) placed in order to increase the level of comfort.

RECOMMENDED GENERAL CLEANING PRECAUTIONS

  • Avoid sun exposure;
  • Keep the product away from heat sources;
  • Do not sit on your arms or lean over your back;
  • Do not dry in the sun or use any drying utensil;
  • In the case of sofas, it should be regularly maintained so that it does not take on shapes (in the places where you usually sit);
  • The cushions should also be turned weekly if the model allows it, otherwise you should remove them from the sofa, shake them and smooth them so that they do not take on shapes (in the places where you usually sit most).

RECOMMENDED GENERAL CLEANING PRECAUTIONS

  • Do not use chemicals for cleaning;
  • Use only a damp cloth;
  • In case of stains, use a damp cloth with neutral pH natural soap.

 

2 – WOODS

Due to its natural origin, wood varies from one piece of furniture to another due to the differences in its veins and tonality. Over time, it will naturally age and change its appearance, but when exposed to the same environment, these differences should stabilise and disappear over time.

Slight imperfections and cracks may occur as these are natural characteristics of the material, and may be more accentuated in very dry places. As it is wood of natural origin, in orders made in different periods there is the possibility of registering differences in the tonality of the furniture.

RECOMMENDED GENERAL CLEANING PRECAUTIONS

  • Use a dry flannel or soft bristle brushes to remove dust;
  • For a more thorough cleaning, use a damp cloth with natural neutral pH soap. Finally, wipe with a dry flannel;
  • If the furniture gets wet, remove the excess with a soft flannel and keep it in a well-ventilated place, out of the sun;
  • Do not use any kind of furniture polish.

3 – LACADOS

RECOMMENDED GENERAL CLEANING PRECAUTIONS

  • Use a soft cloth dampened with water. Avoid brushes and materials that may scratch the surface of the furniture;
  • For a more thorough cleaning use a damp cloth with natural neutral soap, rubbing gently. Then wipe with a cloth dampened only with water and dry with a soft flannel;
  • To polish the lacquered surface use a dry flannel, rubbing in circular movements.

 

4 – METALS

RECOMMENDED GENERAL CLEANING PRECAUTIONS

  • To clean stainless steel use a damp cloth with natural neutral soap and dry with a dry flannel;
  • Do not use any abrasive products or chlorine-based solutions;
  • To remove fingerprints, use a soft cloth or a flannel dampened with isopropyl alcohol.

 

5 – GLASS

RECOMMENDED GENERAL CLEANING PRECAUTIONS

  • To clean colourless glass, use a cloth dampened with warm water and dry immediately with a soft flannel cloth;
  • To remove stains, use a cloth dampened with isopropyl alcohol or a glass cleaning product, always taking care not to come into contact with other parts of the furniture;
  • Do not use abrasive products.

 

6 – MÁRMORES

It is a natural product with unique and unrepeatable patterns and, for this reason, the promotion images, shop display products and the final product that will arrive at your home may be different. Due to the nobility of the material, it requires frequent care.

It is advisable to use a plastic towel to protect you from liquid spills and the like. On side and coffee tables, cup-holders should be used.

 

7 – GUARANTEE

JUSTWOOD – JWD LISBON LDA was founded under the premise of ensuring an excellent service that excels in quality and comfort, so the identity of our products comes from high quality raw materials combined with excellence in manufacturing. The guarantee of the products JUSTWOOD – JWD LISBON LDA, is 3 years.

(*) The guarantee does not apply to:

  • Cases of incorrect/inappropriate use of the product or any of its elements;
  • Cases of excessive sun exposure and application of inappropriate products;
  • Other cases not directly related to the manufacturing process and its normal use and wear and tear arising from use;
  • In the event of purchase and sale of products that have been subject to exhibition, the buyer, upon entering into the purchase and sale contract, declares that he/she accepts the good as it is, considers it to be in full compliance with the contract entered into and, therefore, the good will not be subject to recourse to the guarantee, based on this fact.